Governing Law & Jurisdictions
Hollywood Nails is controlled and operated from Victoria, Australia. Any claim relating to Hollywood Nails’s web site shall be governed by, construed and enforced in accordance with the laws of Victoria, Australia. Our Sites are not subject to the laws or jurisdiction of any state, country or territory other than that of the Victoria, Australia. Disputes arising from your use of this site are exclusively subject to the jurisdiction of the courts of Victoria.
Those who choose to access Hollywood Nails do so on their own initiative and at their own risk, and are responsible for complying with all local laws, rules and regulations. We may limit our site availability, in whole or in part, to any person, geographic area or jurisdiction we choose, at any time and in our sole discretion
All content on Hollywood Nails websites including text, graphics, logos, designs, photographs, button icons, images and audio/video clips are the property of Hollywood Nails and its suppliers and are protected by Australian and International copyright laws.
You may not modify, create, copy, distribute, transmit, display, reproduce, duplicate, publish, license, create derivative works from, or offer for sale any information contained on, or obtained from, the Hollywood Nails website without our express written consent.
Your security & privacy is very important to us. We have taken all the essential measures to ensure that any information you give us, including credit card details, remains private and secure and that your payment and registration information is processed with confidentiality. Any personal details which we receive from you as a result of an inquiry or order will be kept secure. We do not keep credit card details and we do not share your details with anyone.
When paying for your order we have multiple payment options available. We currently offer the following payment methods: * Credit card payments – Visa and Mastercard * Paypal
Hollywood Nails can only ship within Australia, buyers are responsible for all charges and all fees incurred. Your order will shipped by the next following business day, if delays are expected you will be notified by e-mail.
*Any cost occured as a result of being returned due to an incorrect shipping address being supplied on the checkout screen will be the responsibilty of the customer. (The additional freight charges will be billed to the customer)
As a guide, you will typically receive your order within the following timeframes (from confirmed payment date):
• Melbourne: 1-2 Business days
• NSW, SA, TAS, VIC (rural): 2-5 Business days
• QLD: 3-5 Business days
• Rest of Australia: 5-10 Business days
Return & Refunds
Customer satisfaction is important to us, so if you aren’t 100% satisfied with your purchase please contact us within 7 days of invoice date, we’ll be happy for you to return the item for either a replacement item , a refund or repair of the item. We may ask for faulty/incorrect items to be returned to us for a quality inspection, to ensure those rare problems don’t occur again. The customer is responsible for return freight and should provide tracking information as we are not responsible for any lost package being return to us. Returns are only allowed only on unopened/unused items and must be returned in the same conditions as received.
Customers will not be eligible for a refund or replacement of products:
• where errors occur from a typing error you may have made on the internet;
• for defects that are the result of ordinary wear and tear or abnormal use;
• or if you have changed your mind
Customers use all kinds of spelling variations for names, so it is impossible for us to know if it is a mistake or just different. So please ensure spelling is checked before an order is completed.
Our personalised products are made-to-order according to your specifications, so we can’t accept returns where the customer has simply changed their mind.
Purpose of Goods
When you purchase goods or products, you agree to use the products for their intended purpose. Hollywood Nails is not responsible for any loss or damage due to product usage other for other purpose other than stated on the product guide. If you have questions on how to use the products please contact our customer services at email@example.com
Advice & Information
The materials on this Website are for general information purposes only and should not be construed as nail advice, hair advice, styling advice, medical advice, aesthetic advice, waxing opinion or any other advice on any specific facts or circumstances. Readers should not act or refrain from acting upon this information without seeking professional advice first. Transmission of information on or by use of this Website is not intended to create, and receipt does not constitute, a client relationship between the sender and receiver. Photographs and other graphics used on this website may be for dramatization purposes only, and may include models or stock photos. Likenesses do not necessarily imply current client, partnership or employee status.
BY ORDERING PRODUCTS OR USING SERVICES, OR BY OTHERWISE INDICATING ACCEPTANCE OF THESE TERMS, YOU ACKNOWLEDGE THAT YOU HAVE READ AND REVIEWED THESE TERMS IN THEIR ENTIRETY, YOU AGREE TO THESE TERMS, AND THESE TERMS CONSTITUTE BINDING AND ENFORCEABLE OBLIGATIONS TO YOU.